Contact Support - California Digital Access Initiative

Direct Communication Channels

To ensure the fastest response, please direct your inquiry to the specific department handling your case type.

For questions about EBT/Medi-Cal proofs.

applications@...

Tracking numbers and device support.

support@...

California Digital Access Initiative

123 Capitol Mall, Suite 400

Sacramento, CA 95814

Open: Mon-Fri, 9:00 AM - 5:00 PM PST

Open a support ticket securely.

Ticket #CA-2026-892 created. We will reply to your email within 24 hours.

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