Contact Support - California Digital Access Initiative

Direct Communication Channels

To ensure the fastest response, please direct your inquiry to the specific department handling your case type.

For questions about EBT/Medi-Cal proofs.

applications@...

Provider shipment and device questions.

support@...

California Digital Access Initiative

Private online resource guide

Service area: California statewide

Messages reviewed: Mon-Fri, 9:00 AM - 5:00 PM PST

Open a support ticket securely.

Ticket #CA-2026-892 created. We will reply to your email within 24 hours.

First Name

Last Name

Email Address

Topic

Enrollment ID (Optional)

Message

I understand that CDAI is a private initiative helping users access government benefits. I agree to the Privacy Policy.